Figgle Media ("we," "us," or "our") operates figglemedia.com and provides marketing services to contractors across North Carolina. This Privacy Policy explains what information we collect when you visit our website or submit a form, how we use it, and the rights you have over it.
We do not sell, rent, or share personal information, including phone numbers, with third parties for marketing or promotional purposes.
1. Information We Collect
We collect only the information necessary to respond to your inquiry and improve our services. This may include:
- Contact details you submit: name, business name, email address, phone number, and any message or project details you provide through a form on our website.
- Website usage data: pages viewed, referring source, approximate location derived from IP, device type, and browser — collected via cookies and standard analytics tools (such as Google Analytics).
- Communications: records of the emails, SMS messages, and calls exchanged between you and our team.
2. How We Use Information
We use the information you provide to:
- Respond to inquiries, requests for quotes, and project questions.
- Schedule consultations, follow-ups, and appointments.
- Deliver the marketing services you've hired us to perform.
- Send service-related messages (confirmations, updates, invoices).
- Improve the content and performance of our website.
- Comply with legal and regulatory obligations.
We process your information on the basis of your consent (when you submit a form or opt in to SMS), to perform a contract with you, or where we have a legitimate business interest that doesn't override your privacy rights.
3. SMS Communication
By providing your phone number and submitting a form on our website, you consent to receive SMS messages from Figgle Media regarding your inquiry, including responses, follow-ups, and appointment scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
- Opt-in: consent to receive SMS is collected at the point you submit your phone number through a form on our website.
- Opt-out: reply STOP to any message at any time to stop receiving further SMS messages from us.
- Help: reply HELP for support, or contact us at figglemedia@gmail.com.
- Carriers: carriers are not liable for delayed or undelivered messages.
- No marketing resale: mobile opt-in data and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their marketing purposes.
4. Data Sharing Policy
We do not sell, rent, or share personal information, including phone numbers, with third parties for marketing or promotional purposes.
We only share information in the limited circumstances below, and only to the extent necessary:
- Service providers: trusted vendors that help us operate our business (for example, our website host, email/SMS delivery platform, CRM, and analytics). These providers are bound by contract to use your information only to provide services to us.
- Legal compliance: when required by law, subpoena, court order, or to protect the rights, property, or safety of Figgle Media or others.
- Business transfers: in the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, with notice to affected users.
Mobile phone numbers and SMS consent data are never shared with third parties or affiliates for marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
- HTTPS/TLS encryption for all traffic to and from our website.
- Access controls that limit employee access to submitted information on a need-to-know basis.
- Vendors selected in part based on their own security and privacy practices.
- Retention of personal information only for as long as needed to fulfill the purpose it was collected for, or as required by law.
No method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.
6. Your Choices & Rights
- Access, correct, or delete: you can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it by emailing figglemedia@gmail.com.
- Opt out of SMS: reply STOP to any SMS message from us.
- Opt out of email: use the unsubscribe link in any marketing email, or email us directly.
- Cookies: you can block or delete cookies through your browser settings. Some site features may not work as intended if cookies are disabled.
7. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective date" at the top of this page. Material changes will be communicated through our website or by direct notice where appropriate.
9. Contact Information
If you have questions about this Privacy Policy, or you'd like to exercise any of the rights described above, contact us:
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