Our text program, in plain terms.

Figgle Media LLC (“Figgle Media,” “we,” “us,” or “our”) operates an SMS/text-message program for people who contact us and opt in. These SMS Terms govern that program and are in addition to our Terms of Service and Privacy Policy.

Through this program we send text messages only to individuals who have provided their mobile number to us and given express consent. Messages may include replies to your inquiry, your free plan, scheduling and appointment details, account and service updates, and — where you have agreed — related marketing and promotional offers from Figgle Media.

This is a first-party program: we text our own prospects and clients about Figgle Media’s services. We do not text on behalf of third parties, we do not sell or share consumer leads, and we do not engage in affiliate marketing.

We operate two separate programs under these terms: (1) the customer program described above, for people who contact Figgle Media and opt in; and (2) the staff alert program described below, for Figgle Media employees only. Each has its own opt-in method and its own recipients.

Separately from the customer program above, Figgle Media sends internal operational alerts to its own employees. When an inquiry is submitted through the Figgle Media website, the staff member responsible for responding receives an automated text containing the inquiry details so they can follow up promptly.

Recipients of these alerts are Figgle Media employees only. No staff alert is sent to customers, prospects, purchased contacts, or any third party, and these alerts never contain marketing or promotional content.

Employees opt in themselves at figglemedia.com/sms-alerts by entering their own mobile number and checking a consent box. Message frequency varies — one alert per inquiry. Message and data rates may apply. Reply STOP to any alert to stop receiving them, or HELP for help. Consent to receive these alerts is not a condition of employment.

You opt in by checking the SMS consent box on one of our website forms (for example, the contact or free-plan form) with your mobile number, or by otherwise expressly agreeing to receive texts from us. Consent to receive text messages is not a condition of purchasing any product or service.

Figgle Media employees opt in to the separate staff alert program at figglemedia.com/sms-alerts, as described in Staff Alert Program above.

Message frequency varies based on your interaction with us. You may receive messages in response to your inquiry and, if you opted in to marketing, periodic offers and updates.

Message and data rates may apply, depending on your mobile carrier and plan. Figgle Media does not charge for the messages, but your carrier’s standard rates apply. Check with your carrier for details.

You can cancel the SMS program at any time by texting STOP to any message you receive from us. After you send STOP, we will send one confirmation message and then stop sending texts. You may continue to receive messages for a short period while we process your request. To rejoin, opt in again as described above.

For help, reply HELP to any message, email us at figglemedia@gmail.com, or call (919) 679-1115.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed.

Figgle Media does not share, sell, rent, or lease consumer personal information (including mobile phone numbers) to any third parties or affiliates for marketing or lead generation purposes. No mobile information or SMS opt-in consent will be shared with any third parties. We share your number only with the messaging/telephone providers that help us deliver the messages you requested. See our Privacy Policy for full details.

We may update these SMS Terms from time to time. We will post the updated version here and revise the “Last updated” date above.

Questions about our SMS program? Email figglemedia@gmail.com or call (919) 679-1115.