The deal, in plain terms.

These Terms of Service (“Terms”) govern your access to and use of figglemedia.com (the “Site”) and any marketing services provided by Figgle Media LLC (“Figgle Media,” “we,” “us,” or “our”). By using the Site, submitting a form, or engaging us for services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

These Terms apply to the Site and to general engagements. A specific project may also be covered by a separate written proposal or service agreement. If that document conflicts with these Terms, the signed proposal or service agreement controls for that engagement.

Figgle Media provides marketing services for contractors and home-services businesses, which may include:

• Website design, development, and maintenance
• Local SEO and Google Business Profile optimization
• Paid advertising management (Google Ads, Local Service Ads, Bing, and social platforms such as Facebook, Instagram, TikTok, and YouTube)
• Lead tracking, reporting, and related consulting

The exact scope, deliverables, timeline, and price for your engagement are defined in your written proposal or service agreement. We may decline or end any engagement that falls outside our focus or that we determine is not a good fit.

Pricing shown on the Site is for general information and is not a binding offer. Any quote, estimate, or “free growth plan” we provide is based on the information available at the time and may change as scope is clarified. A binding engagement begins only when you accept a written proposal or service agreement.

• Fees, billing frequency, and what’s included are set out in your proposal or service agreement.
• Management fees are separate from media spend (the money paid to ad platforms such as Google or Meta). You control and pay media spend directly, and we do not take a percentage of it unless expressly agreed in writing.
• Unless otherwise stated, fees are billed monthly and due on the invoice date. Late or failed payments may pause work and, where permitted, accrue reasonable late charges.
• Third-party costs (such as ad spend, domains, hosting, stock assets, or premium plugins) are your responsibility unless your agreement states otherwise.

To deliver results, we rely on your timely cooperation. You agree to:

• Provide accurate business information, content, photos, and access we reasonably need
• Hold the rights to any materials you give us, and not supply anything that infringes a third party’s rights
• Review and approve deliverables in a reasonable timeframe
• Maintain ownership of and access to your own accounts (domain, hosting, Google, Meta, etc.)
• Comply with the terms and advertising policies of any third-party platform used in your campaigns

Delays in providing materials, approvals, or access may affect timelines and results, and are not grounds for a refund.

Our work depends on third-party platforms — including Google, Microsoft, Meta, TikTok, YouTube, hosting providers, and others. We do not control those platforms, their policies, pricing, algorithms, or availability, and we are not responsible for their decisions (including ad disapprovals, account suspensions, ranking changes, or outages). You agree to comply with each platform’s terms, and you remain the account owner.

You retain ownership of the content, trademarks, and materials you provide to us. Upon full payment, you own the final website and the marketing assets created specifically for you, except as noted below.

• We retain ownership of our pre-existing tools, templates, code libraries, processes, and know-how, and grant you a license to use them as part of your deliverables.
• You keep ownership of and access to your ad accounts, profiles, analytics, and data — they are yours.
• Unless you ask otherwise in writing, we may reference your business and display non-confidential work in our portfolio, case studies, and marketing.

Marketing outcomes depend on many factors outside our control — your market, competition, budget, pricing, sales process, seasonality, and platform behavior. We do not guarantee specific rankings, lead volumes, conversion rates, revenue, or return on investment, and any examples or past results are not a promise of future performance.

Where we offer a “90-day performance guarantee,” its exact terms are defined in your written agreement. It is a commitment to keep working toward agreed progress — not a guarantee of a particular dollar result, and not a blanket money-back guarantee unless your agreement says so.

Engagement length and cancellation terms are set in your service agreement (for example, month-to-month after an initial period). Either party may end an engagement as that agreement allows. On termination:

• You are responsible for fees and third-party costs incurred through the effective end date.
• We will hand off the assets and access you own in a reasonable, professional manner.
• Provisions that by their nature should survive (ownership, payment, disclaimers, limitation of liability, indemnification) continue after termination.

You agree not to misuse the Site — including attempting to disrupt or gain unauthorized access to it, scraping it at scale, uploading malicious code, or using it for any unlawful purpose. We may suspend or restrict access to protect the Site, our users, or our business.

The Site and our services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

To the fullest extent permitted by law, Figgle Media and its owners and team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Site or our services. Our total liability for any claim is limited to the amount you paid us for the services giving rise to the claim during the three (3) months before the event that caused it.

You agree to indemnify and hold harmless Figgle Media from any claims, damages, liabilities, and reasonable expenses (including attorneys’ fees) arising from materials you provide, your use of our deliverables, your products or services, or your violation of these Terms or any third-party rights or platform policies.

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. You agree that any dispute will be resolved in the state or federal courts located in North Carolina, and you consent to their jurisdiction. Before filing anything, both parties agree to first try in good faith to resolve the dispute directly.

We may update these Terms as our services or the law change. We’ll post the updated version here and revise the “Last updated” date. Your continued use of the Site or our services after changes take effect means you accept the revised Terms.

Questions about these Terms? Contact us:

Figgle Media LLC
5928 Watkins Rd, Wendell, NC 27591
Email: figglemedia@gmail.com
Phone: (919) 679-1115